Nintendo has officially discontinued repair services for the New Nintendo 2DS LL/XL as of September 4, 2025, citing a shortage of spare parts. This decision also extends to the remainder of the Nintendo 3DS family of handhelds, marking the end of aftercare for one of the company’s most successful console lines.
In an announcement shared via its customer support channel, Nintendo explained that it could no longer provide repairs because the necessary inventory was no longer available. The New Nintendo 2DS XL, introduced in 2017, had been the final hardware refresh of the 3DS line. Its retirement from repair service now confirms the closure of all official post-launch support for the family of systems.
The Nintendo 2DS originally launched in 2013 as a cost-effective and durable alternative to the Nintendo 3DS, aimed at younger players by removing the stereoscopic 3D feature and introducing a slate-like design. The 2017 revision, the New Nintendo 2DS XL, retained the more traditional clamshell form factor but maintained its 2D display.
Production of the 3DS family officially ended in 2020, but Nintendo had continued offering repair services for several years afterward. With today’s announcement, systems such as the original 3DS, 3DS XL, 2DS, and their New models are no longer eligible for official repairs.
The Nintendo 3DS line leaves behind an impressive legacy, having sold 75.94 million units worldwide as of June 30, 2025. Across its lifespan, the platform hosted an extensive library of titles, from Pokémon Sun and Moon to The Legend of Zelda: A Link Between Worlds, and cemented itself as one of the last great dedicated handheld systems before Nintendo shifted focus toward the hybrid Switch.
The discontinuation of repair services marks the end of an era in Nintendo’s hardware history. Owners of these systems will now have to depend on third-party repair shops or perform their own maintenance when problems occur. For many players, this end of support highlights the shift from traditional handheld consoles to Nintendo’s modern hybrid approach.
