NBA 2K21 players are reporting that their save data is getting wiped out and the game files are corrupting on PC after the new update released today.
This issue was shared to the NBA 2K reddit where a user mentioned how the PC version is starting to throw errors related to the save file getting corrupted. Other users also mentioned how their MyCareer save data getting reset after the update.
There are no official patch notes available for this update from 2K Sports, but it is likely related to further stability and other improvements based on the changelog that is accessible on the PS4.
Here is the official fix that was shared by 2K Sports.
We know some NBA 2K21 players are receiving an error message that reads “‘UserData’ file has been corrupted and is unable to be loaded.”
This error message appears after the reserved space was cleared.
If you don’t know what reserved space is, please read up on it with this article.
Reserved space data will be re-downloaded by the game, but if the process is canceled (after the game rebooted), you’ll no longer be able to play any online modes or access any of their online connected files.
To ensure that the data is downloaded correctly, please attempt the following:
- Load the game.
- Select the Play Now option. Do NOT head into a game.
- Don’t you do it.
- Please stay on that menu.
If you’re playing on a PlayStation 4, you can leave your console in Rest Mode while the data is downloading.
After a few hours (or longer, depending on your internet connection), you will receive a notification in yellow font on the bottom left of your screen telling you to return to the main menu. Once you do, your game will be fully updated and your reserved data will be reinstalled.
We can’t stress this enough: Do not delete a game’s reserved space on your hard drive.
If you are stuck with the issue, it is recommended to try the steps given above and avoid deleting anything in order to resolve the issue.