Some PS4 users have reported an issue where their games and apps appear locked and are unable to run, and if you’re one of them, read ahead to find out how to fix the issue.
In order to fix the issue of PS4 games and apps appearing locked, users will need to make a few simple adjustments to the Network and Account Management settings on their console.
How To Fix Locked PS4 Games & Apps Issue
For those encountering the issue, follow the instructions detailed below to unlock your PS4 games and apps and be able to run them.
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Go to Settings > Network > Set Up Internet Connection > WiFi or LAN > Custom
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For primary DNS pick one randomly from the list below
- Primary DNS Addresses:
- 1.1.1.1
- 138.197.140.189
- 149.112.121.10
- 156.154.70.5
- 176.103.130.130
- 185.225.168.168
- 185.228.168.9
- 185.236.104.104
- 192.71.245.208
- 195.46.39.39
- 198.54.117.10
- 205.171.3.66
- 208.67.222.222
- 209.244.0.3
- 209.88.198.133
- 216.146.35.35
- 38.132.106.139
- 45.33.97.5
- 64.6.64.6
- 74.82.42.42
- 76.76.19.19
- 76.76.2.0
- 77.88.8.8
- 80.80.80.80
- 81.218.119.11
- 8.26.56.26
- 84.200.69.80
- 8.8.8.8
- 91.239.100.100
- 94.130.180.225
- 94.140.14.14
- 9.9.9.9
- Secondary DNS = 149.112.112.112. And MTU = 1478.
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Go to Settings > Account Management > Restore Licenses
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Check if your games and apps are unlocked. If not, repeat step 1 and pick a different DNS address
The PlayStation 4 (PS4) is a video game console developed by Sony Interactive Entertainment. It was announced in February 2013 as the successor to the PlayStation 3 and was launched on November 15, 2013, in North America, November 29, 2013, in Europe, South America, and Australia, and on February 22, 2014, in Japan. Belonging to the eighth generation of consoles, it competes with Microsoft’s Xbox One and Nintendo’s Wii U and Switch.
Unlike its predecessor’s complex Cell microarchitecture, the PlayStation 4 utilizes an AMD Accelerated Processing Unit (APU) based on the x86-64 architecture. The APU boasts a theoretical peak performance of 1.84 teraflops, making it the most powerful APU developed by AMD at that time. The console places a strong emphasis on social interaction and integration with other devices and services. It supports features like Remote Play, which enables playing games on compatible devices such as the PlayStation Vita, and Share Play, which allows friends to remotely control gameplay. The console’s controller underwent significant improvements from the PlayStation 3, including enhanced buttons, analog sticks, and the addition of an integrated touchpad. Furthermore, it supports HDR10 High-dynamic-range video and 4K resolution media playback.
