A Nintendo Switch 2 user bought a game card from Amazon Resale that turned out fake, damaging the console as a result.
ResetEra member jokkir has reported a frustrating experience involving a discounted Nintendo Switch 2 game card purchased through Amazon Resale (formerly known as Amazon Warehouse) that turned out to be fake and led to his console getting damaged. Spotting a “Like New” listing for Capcom’s recently released action-adventure game, Pragmata, at a reduced price (approximately 56 CAD, down from the standard 80 CAD), he ended up pulling the trigger on the deal. Having previously purchased several games through Amazon’s Warehouse program without issue, they didn’t suspect anything unusual.
Problems surfaced immediately after inserting the game card into the Nintendo Switch 2 card reader slot. When attempting to eject it, the game card got stuck in the console. As a result, the user was forced to manually pry it out, which seemingly caused internal damage to the system’s card reader. Subsequent attempts to use other game cards failed, suggesting that the console’s pins had been damaged in the process.
Upon closer inspection, the cause turned out the be the game card itself. Rather than containing functional components, it was merely an empty plastic shell with no internal circuitry or pins. The user also noted subtle visual discrepancies, including differences in color and missing markings on the back of the game card.
With the user’s Switch 2 no longer reading game cards, he had no choice but to contact Nintendo for repairs, which may end up costing up to 200 CAD. At the same time, attempts to resolve the issue with Amazon customer service have been unsuccessful. The user described repeated interactions with support as unhelpful, including being disconnected during escalation attempts and receiving generic responses afterward.
The Nintendo Switch 2 was released in most regions on June 5, 2025.
